Pacific Dental Services Founder and CEO, Stephen E. Thorne IV Joins Panel Discussion on the Essential Role of Dental Assistants in New Webinar Video

Conversation features key strategies for supporting the growth and development of dental assistants.

IRVINE, CALIF. March 22, 2021 – Leading dental support organization Pacific Dental Services® (PDS) announces a new webinar video featuring PDS Founder and CEO, Stephen E. Thorne IV speaking with Rosalinda Olague, PDS Senior Manager of Dental Assistant National Strategy and Vice President of the California Dental Board, Katie McCann Lee, DDS, a PDS-supported Owner Dentist, and Charles N. Bertolami, DDS, DMedSc, Professor and Dean of the NYU College of Dentistry.

The webinar, “Elevating the Dental Profession, includes key insights on the essential role dental assistants (DAs) play in creating healthier and happier patients, how to best support DA development and career growth, and methods for recruiting and retaining qualified DAs. As patient and clinician advocates, DAs are a fundamental part of the Perfect Patient Experience®, establishing lasting relationships with those they serve, and helping to deliver the best possible dentistry to each and every patient. To watch the full video, click HERE.

“At PDS, we’re committed to providing DAs with opportunities for personal and professional growth,” said Stephen E. Thorne IV, CEO and Founder of Pacific Dental Services. “PDS-supported DAs are continuously challenged to elevate their performances as healthcare professionals, including working with clinical treatment tools that are at the forefront of oral and whole-body health. With the advancements in the dental industry and increased understanding of the link between oral and overall heath, the role of DAs has never been more important.”

“DAs are vital to the success of every PDS-supported practice,” explains Rosalinda Olague, PDS Senior Manager of Dental Assistant National Strategy. “DAs contribute to practice productivity and preserve patient retention by building trust between patients and clinicians. As long as people require dental care, there will always be a need for DAs.”

Since it began operations in 1994, the primary purpose of PDS has been to provide business and operations support to clinicians so they can focus their attention on creating happier, healthier patients. Today, PDS supports more than 800 practices in 23 states with a unique business model that gives dentists the autonomy to focus on what matters most – clinical excellence and an extraordinary standard of care that helps create Patients for Life. To learn more about current job openings, visit

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