Regional Leadership Team
The Regional Team at Pacific Dental Services is made up of passionate individuals with experience in positions such as Office & Regional Managers & Directors.
Territory Partner - Arizona, Colorado, Kentucky, Minnesota, New Mexico, Ohio, Oregon, and Washington
Joe Feldsien joined PDS in 2004 and provides operational support to seven Regional Partners in the company’s Arizona, Colorado, Minnesota, Ohio/Kentucky, New Mexico, and Washington/Oregon markets. He supports these RPs in the areas of clinical excellence, development, partnerships, communications, and recruiting. Prior to joining PDS, he worked at 3M for 11 years in both sales and marketing capacities. Joe attended Northwestern College and holds Bachelor of Arts degrees in mathematics and biblical studies.
Territory Partner - Florida, Georgia, North Carolina, South Carolina
Regional Partner - Georgia, South and Central Florida Regions
Jacob Kramer joined Pacific Dental Services in 2015 and currently serves as Territory Partner. In this role, he oversees two Regional Partners while also serving as Regional Partner of the South Florida and Central Florida Regions. Prior to this role, Jacob served the organization as Regional Manager in the Desert Mountain Region in Arizona. Over the course of his career, he served in multiple leadership positions for retailers such as Verizon Wireless and Blockbuster Media, where he pursued operational excellence and managed several market expansions.
Territory Partner - Southern California and Las Vegas, Nevada
Regional Partner - North Las Vegas Region
Maha Said-Shariff joined PDS in August 2011. As Territory Partner, she provides business support to eight Regional Partners while also serving the North Las Vegas Region as Regional Partner. During her time as a Regional Manager in the Southwest Region, Maha developed a management style that empowers her fellow team members to enhance organizational performance and results. Before PDS, Maha served as CEO at Health Care Innovations, Inc., a management company for Vista Medical Group, and led the organization to double-digit growth. In addition to receiving multiple bachelor’s degrees and other advanced degrees from Loma Linda University, Maha maintains certifications in various study fields in the quest to provide her teams with unequivocal service and leadership.
Regional Partner, South Dallas Fort Worth Region
Nicole Brown has been with PDS since 2006 and has served in various roles including Benefits Coordinator in Las Vegas, and later Operations Manager, Regional Manager, Regional Director of the Tucson Region, and Regional Director of the Dallas/Fort Worth Region. In her role as Regional Partner, Nicole is directly responsible for the results of the South Dallas/Fort Worth Region. Nicole has earned several awards during her time at PDS, including Regional Director of the Year and the Award of Distinction in 2019.
Regional Partner, San Diego, California Region
Mike Butler joined Pacific Dental Services in 1997 and has served the organization in many capacities including Office Manager, Regional Manager and Regional Director prior to becoming Regional Partner. He is directly responsible for the results in San Diego, California. In his time with PDS, Mike has provided infrastructure and motivation for carrying out growth strategies by developing budgets, campaigns, and partnerships. Mike is honored to have served his country as a United States Marine.
Regional Partner, South Inland Empire Region
Lionel Clayton joined PDS in September 2016 and is directly responsible for the results of the South Inland Empire Region. Prior to his role as Regional Partner, he served the organization in several operational and leadership roles including Specialty Regional Manager, Regional Manager and Regional Director in the South Inland Empire/Nevada market. Before joining the company, Lionel held leadership positions at Enterprise Holdings and Target. Lionel received his Bachelor of Science in Business Management from San Diego State University.
Regional Partner, Orange County, California Region
Alex Creelman joined PDS in 2010 as an Operations Manager and soon became instrumental to the growth of multiple practices. In 2016, she assumed the role of Regional Manager and was appointed Regional Director in 2019. While supporting the opening of 12 new offices, she became a three-time winner of Office of the Year, two-time winner of De Novo of the Year, and Regional Manager of the Year in 2017. During her tenure at PDS, she has worked to ensure consistent execution of PDS standards and effective implementation of best operational practices. Alex received her Bachelor of Science degree in Physiology and Chemistry at the University of Arizona.
Regional Partner, South Los Angeles Region
Kamaile Crowell joined PDS in 2014 and is directly responsible for the results of the South Los Angeles Region. Prior to her role as Regional Partner, she served the organization in multiple operational and leadership roles including Operations Manager and Regional Manager in the Pacific South Coast Region. Before joining the company, she held leadership positions at Enterprise Rent-A-Car. Kamaile received her bachelor’s degree from UCLA where she was also a collegiate athlete and four-time National Champion.
Regional Partner, Northern California, Idaho/Utah, Reno Regions
Nicholas D’Amico joined PDS in September 2014 and is directly responsible for the results of the Northern California, Idaho/Utah and Reno, Nevada Regions. Prior to his role as Regional Partner, he served the organization in several operational and leadership roles including regional manager and regional director in the Georgia market. Before joining PDS, Nicholas held various leadership positions at Target. During his 15-year tenure, he led store operations and talent management efforts in a variety of diverse markets. Nicholas received his Bachelor of Science degree from Kaplan University.
Regional Partner, Ohio/Kentucky Region
Having joined PDS in 2003, Mark Dean currently serves as the Vice President of Operations, De Novos and New Markets and Regional Partner of the Ohio/Kentucky Region. Mark graduated from the University of California Santa Barbara with a bachelor’s degree in mathematics and economics.
Regional Partner, Midwest Region
Katie Dormagen joined PDS in March 2014 and has held positions as an operations manager and regional manager in multiple markets within the region. She is directly responsible for the results of the Midwest Region, which is comprised of Kansas, Missouri and Illinois. Before joining PDS, Katie worked for Target Corporation in various leadership positions. Katie received her Bachelor of Science degree in Journalism at the University of Kansas.
Regional Partner, North West Arizona Region
Vicky Dyck joined PDS in 2009 as an operations manager and in her current role, is directly responsible for the results of the North West Arizona Region. Over the past 13 years, Vicky has supported regions in both Arizona and Nevada as regional manager and regional director. Vicky has been recognized with multiple “Office of the Month,” “Office of the Quarter,” and “Office of the Year” awards, as well as individual eXtraordinary Performance (XP) Awards, including “Diamond Award Winner”, and “Pinnacle Award Winner.” Prior to joining PDS, she was the VP of Operations for a greeting card and gift company. Vicky studied business at the University of Arizona.
Regional Partner, Georgia Region
Jamie Harris joined Pacific Dental Services in 2015 as Regional Partner, and is directly responsible for the results in the Georgia Region. Prior to joining PDS, Jamie spent more than 13 years in commercial property development and 18 years in the dental supply and equipment business, helping local dentists serve more of their community through technological advancement, process simplification, time recapture through efficiency and staff training. Jamie holds a Bachelor of Science in Business Administration from Valdosta State University.
Regional Partner, Southern Arizona Region
Larry Hoy joined PDS in August 2018 and is directly responsible for the results of the Southern Arizona Region. Prior to his role as regional partner, he served the organization in several operational and leadership roles including regional manager and regional director throughout the east valley Phoenix and Tucson Arizona markets. Before joining PDS, Larry held leadership positions at Verizon Wireless. Larry received a Bachelor of Business Administration degree from Gonzaga University.
Regional Partner, Gulf Coast Region
As Regional Partner, Michael Hurley is directly responsible for the results in the Gulf Coast Region. Michael joined Pacific Dental Services in July 2010 after a successful career as Vice President of Business Development for US Oncology. Michael oversaw business development activities for one of the largest community-based oncology networks in the United States. Michael received a degree in finance from Texas A&M University and has worked with doctors his entire career with the goal of helping them to better serve their patients.
Regional Partner, Tennessee Region
Jack Knudsen joined PDS in February 2010 and is directly responsible for the results of the Tennessee Region. Prior to his role as Regional Partner, he served the organization in several operational and leadership roles including Regional Manager and Regional Director in the California market. Before joining PDS, Jack held leadership positions at Johnson and Johnson Inc., and as an officer in the U.S. Army. Jack received his Bachelor of Arts at the University of Portland.
Regional Partner, North Inland Empire Region
Erin Ortega joined Pacific Dental Services in November 2013 and currently serves as the Regional Partner of the North Inland Empire Region in Southern California. Prior to this role, she served the organization as a Regional Manager in multiple Southern California markets, during which she was recognized several times for outstanding performance. She was also a member of the Pacific South Coast regional team when it won back-to-back “Region of the Year” awards in 2020 and 2021. Before joining PDS, Erin served in various leadership roles at Enterprise Holdings. Erin earned a bachelor’s degree in communications at Hofstra University in New York.
Regional Partner, Minnesota and Washington/Oregon Regions
Todd Pachello is the Regional Partner of the Minnesota and Washington/Oregon Regions, where he oversees his teams’ operational performance. He joined Pacific Dental Services in 2011 as an Operations Manager. In 2013, he was promoted to Regional Manager in the Rocky Mountain Region, then to Regional Director in 2020. Todd is an extraordinary performer and has earned several awards, including the “Most Improved Office” in 2012 and 2017 and “Office of the Year” in 2018. Todd graduated from the University of Northern Colorado with a bachelor’s degree in psychology.
Regional Partner, North Dallas/Fort Worth Region
As Regional Partner, Annie Pearlman is directly responsible for the results of the North Dallas/Fort Worth Region. Annie joined PDS in 2016 and has served in several capacities including Specialty Regional Manager, Regional Manager, and most recently as Regional Director of 15 offices in the San Diego Region. Annie holds a Bachelor of Science degree in Biology with a focus on neuroscience and animal physiology from the University of California, San Diego.
Regional Partner, Massachusetts, Virginia, and Maryland Region
Patrick Perodin joined Pacific Dental Services as regional partner in 2016 after working in the healthcare/dental industry for over 15 years. He is directly responsible for the results of the Massachusetts, Virginia, and Maryland Regions. Patrick served as a hospital administrator for a large healthcare organization in the Washington DC Metro area, as well as in leadership for two major dental practice management companies, contributing to financial growth and responsible for budget management, policy implementation, and operations. He received his bachelor’s in biology from the State University of New York at Albany and his master’s in business management and policy with concentration in health care management from the State University of New York at Stony Brook.
Regional Partner, North Los Angeles Region
As the Regional Partner of North Los Angeles, Daniel Rodriguez is directly responsible for driving the results of the region. Dan joined PDS in 2011 as Regional Manager of the San Gabriel and San Fernando Valleys. In 2017, he became Regional Director, leading his teams to generate the highest annual gross revenue ever experienced in the region at that time. Through Dan’s leadership and collaboration, the region achieved budgeted revenue and NOI growth every year since he joined the team. As the current Regional Partner of North Los Angeles, Dan remains committed to the growth and success of the region.
Regional Partner, Carolinas Region
As Regional Partner, Michael Roelandts is directly responsible for the results in the Carolinas Region, which consists of North and South Carolina. He has been with Pacific Dental Services since 2007, serving as an Office Manager, Regional Manager, and Regional Director. Prior to his time at PDS, Michael developed a management style with proven success as an operations manager at a large catering company. He attended Arizona State University.
Regional Partner, Northern Colorado Region
Stephanie Ross joined PDS in April 2014 and is directly responsible for the results of the Northern Colorado Region. Prior to her role as regional partner, she served the organization in several operational and leadership roles including regional manager and regional director in the California and Colorado markets. Before joining PDS, Stephanie held leadership positions at Starbucks and within the hotel industry. Stephanie received her Bachelor of Science degree from San Francisco State University and her Master of Business Administration degree at Pennsylvania State University.
Regional Partner, Eastern Arizona Region
Mary Rossi joined PDS in February 2015 and is directly responsible for the results of the Eastern Arizona Region. Her previous positions included regional manager and regional director in Arizona. Mary led and inspired teams to achieve excellent year-over-year results through the execution of operational excellence. Before joining PDS, she held leadership positions at Knowledge Universe and Learning Care Group. Mary received a Bachelor of Arts degree in Psychology from Arizona State University.
Regional Partner, Louisiana Region
Jonathan Snyder joined PDS in January 2014 and has served in multiple capacities including operations manager, regional manager, and most recently as regional director for the Louisiana market within the Gulf Coast Region. Jonathan has been recognized as a Platinum eXtraordinary Performance (XP) Award winner and “Most Improved Office of the Year” winner. Jonathan has a passion for working with clinicians and teams to help them leverage the PDS platform to achieve their goals. Prior to his time with PDS, Jonathan held multiple leadership roles in retail with a focus on turnaround locations and training implementation.
Regional Partner, Inland Desert Region
Kimberly Valko joined PDS in October 2005 and is directly responsible for the results of the Inland Desert Region in Southern California. During her 15+ years with the company, Kimberly has held several roles, including Dental Assistant, Healthcare Coordinator, Operations Manager, and Regional Manager. Kimberly has been recognized throughout her career for her leadership skills and extraordinary results. During her tenure as an Operations Manager, the practice she supported won multiple awards, including “Office of the Year” and “Office of the Decade.” Kimberly has also been recognized with an “Award of Distinction” for outstanding performance. Kimberly is committed to the growth and success of the market she serves by leveraging the PDS platform and partnering with team members and clinicians on their individual journeys.
Regional Partner, South Las Vegas Region
Cathie Wild-Pappas joined PDS in January 2011. Prior to her role as Regional Partner of the South Las Vegas Region, she held several operational roles in Nevada including Operations Manager II and Regional Manager. Cathie is a two-time “Regional Manager of the Year” award nominee, and a two-time Pinnacle Club winner. Cathie has a long history of leadership roles that include Boutique Director with Bare Minerals, Inc., and District Sales Manager with Steve Madden, LTD.
Regional Partner, New Mexico/Southern Colorado and Central Colorado Regions
Stephanie Wootan joined PDS in January 2013 and is directly responsible for the results of the New Mexico/Southern Colorado and Central Colorado Regions. In her previous positions including Operations Manager, Regional Manager and Regional Director in the Southern Colorado and New Mexico markets, Stephanie led and inspired teams to greater heights with a clear vision and execution of excellence. Before joining PDS, she held leadership positions in retail and proudly served in the U.S. Army. Stephanie received her Bachelor of Science at the University of Colorado.