Posted by | June 18, 2010
A smile...pass it on
“So, is it a command or a request?”
What? I was standing in line at the grocery store, double checking that I got everything that I came in to get. I must have had a very puzzled look on my face as I looked at the older gentleman in line ahead of me. He repeated, “Is that a command or a request?” as he pointed at my Smile Generation t-shirt.
“Well,” I replied, “I suppose most people smile when they look at it, so it must just be a given.”
“Hmmm…” he said fighting off a smile of his own, “I just have fun reading people’s t-shirts.”
I explained to him, “If you were out at the Irvine Marketplace at lunch time today, you would’ve seen a few hundred of us wandering around with this shirt on. It’s for the launch of our new website called The Smile Generation.”
I turned around so he could read the back of my shirt. “We have several hundred dental offices across 5 states.”
He just smiled at me, so I smiled back. He said, “You have a nice smile.”
I replied, “We have good dentists.”
He laughed.
When he got to the register, the checker asked if he wanted to donate $1 to the City of Hope for pediatric cancer research. He said he would, and she asked him to write his name on one of the cards they hang up around the store. Instead of writing his name, he pointed to me and said, “I want to write down her company’s name because she’s just been so nice. And I like her smile.” I flashed him my pearly whites again, thanking Dr. Reagan and Dr. Buehler in my head for all the work they did in my mouth. Then I turned around so he could see the back of the shirt and get the spelling right.
I smiled and said, “Thank you,” and he smiled back before gathering his groceries and wishing me a good day.
How do I wear my t-shirt? Well, I started wearing mine for charity:water. Then I wore it so I could wear a t-shirt and jeans to work. Next thing you know, I’m wearing it for pediatric cancer research. How will you wear it?
Posted by | April 19, 2010
DrBicuspid.com recently posted an article by our President Steve Thorne. Steve focuses on “optimizing your practice” in these changing economic times in an article entitled”The Art of Modern Denstistry”. Visit Dr. Bicuspid and check it out:
http://www.drbicuspid.com/index.aspx?sec=sup&sub=pmt&pag=dis&ItemID=304372&wf=34
Posted by | April 16, 2010

The Cover of HOW Magazine
“32 Reasons” is the name of Pacific Dental Services corporate brochure. It provides “32 Reasons” to join Pacific Dental Services.
32 Reasons Featured in HOW Magazine
Well we now have one more reason to be proud of “32 Reasons”. Our brochure was listed as the 16th best Brochure-Merit category in How Magazine’s 2010 International Design Awards. How Magazine is an industry leading design magazine.
Congratulations to everyone involved.
Posted by | April 5, 2010
Recently we have been a little delayed getting our online content out there. There are some really fun and engaging things we are putting together, which are close on the horizon(and are taking our resources). That doesn’t mean we have forgotten about our readers and our amazing employees. :O) This coming Friday we will be answering some of the questions all of you asked about PDS.
Without further ado, congratulations to all of our new office openings! It takes a lot of planning and teamwork to launch an office and we thank everyone who put in their time and effort. A special shout out to the owner doctors who invest so much of themselves into their new offices. We will now be doing a monthly update of our new office openings to keep from spamming Twitter, Facebook and the Blog; it’s going to be a busy year.
Aurora Modern Dentistry – Aurora, CO
Tuesday, March 9th, 2010
Clinical Leadership provided by
Dr. Charles Rodgers
Stonecrest Dental Group & Orthodontics – San Diego, CA
Friday, March 12th, 2010
Clinical Leadership provided by
Doctor Katayoun Afshar
Cherry Creek Modern Dentistry – Glendale, CO
Tuesday, March 16th, 2010
Clinical Leadership provided by
Drs. Charles Rodgers &
Ashleigh Harrison
Escondido Smiles, Escondido, CA
Monday, March 29th, 2010
Clinical Leadership provided by
Doctor John Nosti
Way to go team!
Posted by | March 3, 2010

Woodbridge Dental Group and Orthodontics
We are proud to announce the opening of Woodbridge Dental Group and Orthodontics; Pacific Dental Services’ newest affiliated dental office in Texas.
The team in Texas is great and we are always looking forward to seeing them grow.
Posted by | February 3, 2010

“I had previously donated to the Red Cross to help Haiti and then I saw a special segment on CNN and I knew I had to do more.” said San Clemente Owner Doctor Darin Reagan. That’s exactly what Dr. Reagan and his team at San Clemente Dental Group did.
The office decided that they would volunteer their services, come in on a Saturday and partner with their patients. San Clemente Dental Group contacted their patients through e-mail and phone to offer an opportunity to receive previously diagnosed dentistry for a flat donation to the Red Cross in support of Haiti.
“We wanted to do something to make a difference and help those poor people and this was a way to get involved.” said Barb Vartanian office manager. The office targeted patients who needed a crown or an onlay so that they could put their CEREC machine to work and provide patients with the “right fit” all in a day.
It was a great opportunity for the patient to get a great deal with a tax write-off, receive the dentistry they needed, and help someone in need. Talk about a win, win, win for the patient.
Dr. Reagan and his team were able to win as well because it allowed them to strengthen their relationship with their patients and use their talents to help others who desperately need assistance. At the end of the day the San Clemente team was able to see 10 patients and raise $5,000 for the victims of Haiti.
Great work Dr. Reagan, Barb, and the rest of the San Clemente team.
You can also watch the above video on YouTube here: http://www.youtube.com/watch?v=vlXrxnteg8E
Posted by | December 22, 2009
Congratulations to our Colorado PDS November “I’m a Big Deal Award” – Employee of the Month

Dr. Tuchklaper is Kind of a Big Deal
Dr. Scott Tuchklaper – Associate Dentist from Orchard Dental Group and Orthodontics in Westminster, CO.
Dr T won a $250 Gift Certificate to Knezel Photography for a Family Photo with his brand new sweet baby daughter, and a commemorative plaque.
The Colorado Region “I’m a Big Deal Award” Award Criteria is:
Must be Excellent in the following areas
Great job Dr. T!
Posted by | November 24, 2009
The following article provides insight into the changing trends within the dental industry. There is a good explanation of typical dental practice settings and where basic financial metrics fall. You will see a good explanation of the benefits of larger dental practices and how management companies alleviate some of the headaches and add value within this setting. This reasonably explains and helps confirm the logical existence of a dental management organization like Pacific Dental Services, Inc.
Please read the article below and feel free to come back and comment:
The Emergence of the Dental Practice Management Company – By Thomas A. Climo, PhD, Courtesy of Dental Economics
What trends do you see happening in the dental industry? What pros and cons do you feel this brings upon the dental field? We would like to hear from you.
Sincerely,
Dr. Charles Rodgers, DDS
Vice President of Clinicians
Posted by | November 19, 2009
Today we announced that all 195 affiliated practices have migrated from paper charts to electronic dental records (EDRs). The technology is user-friendly because it mimics the way that providers have traditionally used paper charts. EDRs are fully integrated with existing practice management solutions, such as patient treatment plans, charges, insurance records, digital x-rays, appointments and billing. By incorporating EDRs, PDS affiliated owner doctors are now able to run their practices more efficiently while enhancing patient care.
“We are committed to providing dentists with state-of-the-art resources for their practices, and our affiliated dentists have seen a tremendous value in EDRs. Patients’ records are more precise, can be located quickly, and are backed-up to minimize the impact of catastrophic events. Furthermore, our PDS network is secure so patients can be assured that their privacy will continue to be maintained,” said Steve Thorne, Pacific Dental Services founder and president.
“Using EDRs has been such an advantage in running my practice. Ultimately, I was pleased that PDS offered my office the opportunity to make the transition to EDRs so that I can open a chart and study it from any workstation in my office. The time I would have spent locating my patients’ charts can now be allocated to treating the patients themselves,” said Lance Rygg, DDS. “Of course, the fact that EDRs are environmentally friendly, require less storage space, and are backed-up in the event of an emergency are also great benefits.”
Our goal is to allow dentists to concentrate on providing the highest levels of cost-effective patient care by providing business support services including human resources, marketing, daily operations, billing and collections, with ongoing educational training and strategic financial and practice development planning. The Company continues to grow, reporting a revenue growth of $102M, increasing from $178.8M in 2005 to $280.8M in 2008. Additionally, 136 new offices have been opened between 2005 and today increasing the number of employees and affiliated dentists to more than 3,000.
We are excited to be part of the modernization of dentistry and business. What other advancements in dentistry would you like to become a standard? Comment below and let us know where you think the world of dentistry is going or where you would like it to be.
Posted by | January 21, 2009

Dr. Brian Buehler
Pacific Dental Services appointed Dr. Brian Buehler to the position of Clinical Research Advisor at the PDS national headquarters in Irvine, CA. Dr. Buehler has been practicing dentistry for over 20 years and is affiliated with PDS in multiple dental practices throughout California and Arizona. His main office is located in Laguna Beach, CA. Consistent with the strong relationship between Pacific Dental Services and Sirona Dental Systems, Dr. Brian Buehler will work with Sirona in the capacity of Clinical Advisor for their organization as well.
The appointment of Dr. Buehler furthers the PDS mission to be the “provider of choice” with a continual focus on research and development. It’s also another step in the partnership between PDS and Sirona. Together, they’re demonstrating that CEREC works very effectively in group practice. Dr. Buehler will promote CEREC through demonstrations to other group practices. ![]()